Due to the various types of servers and the many functions they each perform, they are a fundamental part of any thriving business. At CSBIT we understand that downtime of your server systems can bring your business to a halt, therefore so we have created our Full Server Management service.
Uptime is essential to all companies, and CSBIT understands this, which is why we give you on-going maintenance for your server through our reasonably priced Full Server Management service. This service will give you extra peace of mind by ensuring that your server is working at peak efficiency. When you use our Full Server Management service together with our support service, you will have the benefit of a system administrator at a fraction of the cost of a full-time administrator.
By choosing our System Maintenance service you will receive the following benefits:
Installation of latest security updates
When a new security update is made available we will install it on your system within one business day. This ensures the maximum of security for your system and network.
Daily off-site backup service
We provide you with 100GB per server and 20GB per desktop of off-site storage and install an automatic daily backup system to your equipment, thus keeping your valuable data safe. Additional storage if required is available.
The equipment is monitored 24x7
We check if your computer is running correctly and will contact you if for whatever reason the server has gone down.
Sufficient Hard Drive space
We check to ensure that there is still plenty of hard drive space on your computer and we will contact you if space becomes low.
Equipment is running normally
We ensure that all your hardware such as hard drives are operating normally and services such as the web and mail servers are running correctly without any faults.
System hasn't been compromised
We check that your system has not been compromised by an attack from the Internet.
Configuration changes
If the need arises we will make basic changes to your system. These changes include modifying your firewall setting, web and e-mail server setting among other things.
Add/Remove User Accounts (for e-mail, domain account, data security etc.)
We will add and remove user accounts for you. All you have to do is use the support form or e-mail us the username and password and the user will be added. Everything will be setup for the new user automatically by us.
Fix technical issues*
Any issue which arises with the computer will be fixed by us in a timely manner. This includes issues with the system setup, slow performance, system error and other issues.
One Month FREE TRIAL
Full Server Management Rates (per month)
1 Server - $189 (inc GST)
Each Additional Server - $169 (inc GST)
*Please Note: This does not include support for errors caused by the user (viruses, accidental deletion/modification of important files, etc.) and does not include support for third party software.
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Frequently Asked Questions
Do I need anything special to use this service?
Yes, you will need a permanent connection to the Internet and it is recommended you have a static IP address.